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Amazon Worldwide Operations & Customer Services


Veterans and Military Spouses

Amazon Operations and Customer Service runs at internet speed with its fast-paced, challenging and innovative environment. Veterans thrive in our fulfillment network by utilizing problem solving skills to overcome the unexpected. Whether you are leading hundreds of fulfillment associates through daily process improvements or in a technical specialist role solving complex problems, you will have the opportunity to make quick assessments, implement plans, and drive them to completion. Are you ready to join us?

"Today, as we celebrate the 5th anniversary of Joining Forces, I'm proud to announce that Amazon is pledging to hire 25,000 additional veterans and military spouses over the next five years." - Jeff Bezos

Reserve & National Guard Benefits

At Amazon, we understand that to keep amazing talent, we need to provide a competitive benefits package. Amazon offers a full range of competitive benefits which can be seen here, but also recognize that additional benefits specific to the military population are important.

Salary Differential 

Regular full-time and regular part-time associates who are members of the Armed Forces Reserves or National Guard who are ordered to annual active duty training are eligible for a leave of absence and military differential pay up to a full year. Regular full-time and part-time associates who are called into temporary special duty, enlist, or are drafted are also eligible for an unpaid leave of absence.

If your military compensation for annual active duty training is less than your regular base salary or wages, you will receive compensation for the difference. Military differential pay can cover multiple weekend trainings over the course of the military fiscal year if working weekends is part of your regular work schedule.

Extended Medical Coverage

For military leaves of absence that do not exceed 31 days, associates will continue to receive health benefits (medical, dental and vision insurance) by paying their usual share of premium contributions. For military leaves that exceed 31 days, associates will continue to receive coverage until the end of the month following the first 31 days of their leave of absence. Beyond this, associates will be given the option to continue health insurance coverage for up to 24 months by paying the full cost of premiums through COBRA.

National Guard or Reservists Called to Active Duty

Upon completion of military leave, Amazon will make reasonable efforts to reinstate qualified associates to the position they would have held had their employment not been interrupted by military service. To be eligible to return to work, the associate must (1) give notice prior to taking military leave of their intent to return to work; (2) must not have been released from service under dishonorable or other punitive conditions; and (3) apply for reemployment (for leaves longer than 30 days) and report to work in a timely manner.


If you don't live near an Amazon Facility (a Military Base, perhaps), working for Amazon from home could work for you.


With my husband in the Navy, our family supports the mission and moves whenever necessary. Working virtually for Amazon has let me establish something that is mine and provides another support community.



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Student Veterans

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See some of our Amazon Warriors

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Warriors Affinity Group

warriors at amazon, affinity group See some of our Amazon Warriors

Amazon Warriors is made up of Amazonians who have served in their respective country's military forces, those who are still serving, and all Amazon employees who support them. The group's mission is to provide its members a professional network and a means to organize community outreach programs, to aid veterans during their transition into the Amazon workforce, and to be a resource for the Amazon Military Talent Partnership, which supports Amazon in recruiting top military talent.


Our Military Partners

The past four years, G.I. Jobs and U.S. Veterans magazine have recognized Amazon as a top military employer in the U.S. - placing Amazon in their list of Top 100 companies recruiting veterans. Amazon has also been recognized by Military Spouse Magazine as a top military spouse-friendly employer and has received the honor of multiple ESGR (Employer Support of the Guard and Reserve) awards including the Patriot Award, Seven Seals Award, and the Above and Beyond Award. Amazon is proud to partner with Military Spouse Employment Partnership and with Fourblock Veteran Career Development, Joining Forces, and Veteran Jobs Mission, organizations dedicated to aiding the transition from military to civilian workforce. In the Seattle area, Amazon partners with Camo2Commerce and is a pioneering participant in the Navy Tours with Industry Program.



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