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Amazon Worldwide Operations & Customer Services

Our Opportunities

Find your place at Amazon

In Amazon Operations and Customer Service, you'll encounter challenges that have never been faced, giving you the opportunity to flex your innovation and problem-solving muscles. We operate an associate-focused lean environment. You will work with associates and leaders to drive continuous improvement across the entire operation. Amazon offers leadership opportunities at all levels and we promote based on leadership and results; not tenure.

Our Opportunities

Customer Service

Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our Customer Service (CS) Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. We support customers via phone, email, live online chat and social media.

There’s much more to customer service than delivering a great customer experience in "the now." Our team is focused on continuously improving; raising the bar in the support experience of the future. We're also here to build a great place to work for our associates, and to work hard, have fun and make history as we do it.

 

CustomerService

Explore our career areas:

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Sunday Delivery

Hourly Fulfillment Associates

Bring Amazon customer orders to life.

As an Amazon Associate at any of our Fulfillment Centers, Sortation Centers, Prime Now locations, or Campus Pickup Points, you’re the one behind the smile when that package arrives.

Are you looking for a long-term position or just want to try it on for a while? Full-time hours or part-time work? It’s all available at our locations worldwide.

Explore our career areas:

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The Rhythm of Amazon

Full Time Careers