Skip to main content

Amazon Worldwide Operations & Customer Services

Got Questions?

We're listening. Here you'll find answers to many of the questions you may have about the Amazon hourly hiring process.

Start here to find your answers

My Job Page >Password resets, registration issues, or info updates.

My Application >How to apply, check your status, or update an existing application.

My Appointment >How to schedule or re-schedule an appointment, or ask for an accommodation for an upcoming appointment.

Drug Test/Background Check >Questions about your background check or drug test.

My Job Offer >Questions about your job offer, or if you're getting the duplicate SSN error.

Starting My Job >Questions about your I-9 & other new hire documents.

Current & Former Associates >Questions for current and former Amazon associates.

My Online Orientation >Check here if you're having trouble completing the online training. Not all associates will do their training online. You will be notified by email when you schedule your start date if your location participates in online training.

 
Be sure to add recruiting-systems-prod@amazon.com and noreply-ops-jobs@amazon.com to your email address book to ensure you receive updates about your application.